1. How do I track my order? An email will be sent confirming your order has shipped, your tracking information will also be included in this email.

    2. I have not received my order, where is it? Please refer to tracking number or email us at EnduranceAddictsInc@gmail.com

    3. I emailed customer service, how long will it take them to respond? It can take our customer service representatives up to 1-3 business days to respond to inquiries.

    4. Is Running Addicts clothing true to size? We work hard to ensure our clothes are a true fit. Should you be unsure, we recommend you select your usual size for zip up hoodies and shirts; for pull over hoodies size up for a loose fit and true to size for fitted. For more information about sizes, you can check the size guide on each product page.

    5. What Payment methods are accepted? Our checkout is managed by Shopify and Paypal. We accept all major credit and debit cards.

    6. What do I do when there is an item missing from my order? Please head over to our contact page and send us an email.

** All returns, exchanges or store credit exchanges must happen within 30 days of shipping delivery date. Follow our easy return process here: